Referral, assessment, transition & arrival

The following is the most common route of admission to Moorville:

Initial Enquiry

Initial enquiries tend to come from parents, support workers, carers or social workers. This can come in the form of a phone call or an email. We are able to have an early discussion about an individual, what their needs may be and how we may be placed in considering a placement with us.

To gain access to funding though, a formal referral would need to be made to us from either a local authority or the NHS. This would usually be done by an individual’s Social Worker or Psychiatric Nurse. We are happy to advise you directly about this route.


Once a referral has been received, we will then carry out our due diligence and any necessary risk assessments. We will need to meet with the person referred to us as well as anyone else who may be able to contribute to an understanding of that persons needs.


We carry out assessments free of charge to make sure that we can meet a person’s needs. We will arrange to meet the referred individual and as many people who are involved in their support as possible. The assessment will consider all aspects of the individual’s needs. We also consider if that individual will be compatible with the vacancy on offer. If, after assessment, we believe we can support the person referred to us, we will offer a place to the nominating authority along with a schedule of our fees for them to consider.


Once a contract has been agreed with the nominating authority, this will be signed by us as the Provider and by them as the purchaser of our services. We will keep families and individuals informed of progress here.

Transition & Moving In

At Moorville, we appreciate that for an individual on the Autistic Spectrum and/or with accompanying special needs, a move to a new environment can be challenging.

Everyone’s transition will be different and as such, we will spend time with all key people involved to develop/create a transition plan. The result will be a unique timetable detailing how the transition will be carried out including key dates and milestones. Even though these plans will be created and tailored to best represent how a transition will take place, we are also very flexible to adapt and change the plan to best-suit the individual.

The transition process will be managed by a Senior member of staff who works at the service where the person will be placed. This will contribute to creating a continuity of care prior to the formal arrival of the individual.

If, for whatever reason, somebody needs access our services at short-notice we will do whatever we can to ensure a smooth and successful transition.